Refund Policy
Refund and Grant Submission Policy
At Ground Zone Inc., we are committed to delivering high-quality, professional grant writing and funding strategy services tailored to the needs of your organization. We take pride in preparing and submitting grant applications that meet all stated guidelines and requirements set forth in the respective Request for Proposal (RFP) or funding notice.
Grant Submission Standards
All grant applications and materials prepared by Ground Zone Inc. will be developed and submitted in strict accordance with the instructions and eligibility requirements of the RFP or funding agency. We will make every reasonable effort to ensure that your proposal is complete, compelling, and compliant with all technical specifications.
Disclaimer of Guarantee
Ground Zone Inc. does not guarantee the approval or awarding of any submitted grant application. Funding decisions are made solely at the discretion of the awarding agency or foundation, and are influenced by a variety of factors outside of our control, including competition volume, agency priorities, available funds, and applicant eligibility.
Refund Policy
Due to the time-intensive, customized nature of our services, all payments for grant writing, research, and consulting services are non-refundable once work has commenced. If a project is canceled by the client prior to the start of work, a refund may be issued less any administrative or consultation fees incurred to date.
If at any point Ground Zone Inc. is unable to complete a project due to unforeseen circumstances on our end, a partial refund may be considered based on the percentage of work completed. Refunds will not be issued in cases where the grant was submitted as agreed but not selected for funding.
By engaging our services, you acknowledge and accept the terms outlined above. If you have any questions about this policy or would like to review a service agreement before beginning work, please don’t hesitate to contact us.